Redeeming Mileage Hotel Awards

Eligible Hotels
You may stay at participating hotels worldwide. For a complete listing of participating hotels, please refer to "HOTEL AWARD CHART"

Required Mileage
HOTEL AWARD CHART UNTIL June 30 , 2008
HOTEL AWARD CHART FROM July 1 , 2008

validity
The award is valid only for the date and name printed on the certificate.

Conditions Using Awards
Each award certificate is valid for the number of nights, room type, and the hotel indicated on the certificate.
  • * Hotel awards cover room charges only. You are responsible for the payment of other charges.
  • * You must present the hotel award certificate when checking in at the hotel, or you will be charged normal room rates.

Restrictions for Hotel Awards
  • The number and types of rooms and the dates available for awards are limited.
  • Requests for special room types are not accepted.

Changes to Hotel Awards
Once requested, changes to the dates, hotel user name and room type are not allowed.
Changing to a different award is not permitted.

Reinstatement of Mileage
Refunds must be requested at least 14 days prior to the check-in date with applicable fee and original certificate.

How to Request and Receive Hotel Awards
Please call the JMB Center for hotel award reservations. Reservaions can only be accepted for check-in dates from 14 days to 6 months after the date you make your reservation. (Due to our contract agreement, there are some cases in which we may not be able to accept reservations 6 months in advance.).
Please note that Hotel Award cannot be collected from JAL Group city ticket offices.
For other details regarding how to request and receive awards, click here