|Awards can only be requested, issued, and received in the American Region.|
The member himself/herself must request the Awards regardless of who uses the Awards.
However, members who wish to entrust another person to do so should register an official proxy to their JMB. To register, login and click [Proxy Registration/ Change/ Cancellation].
[ Where to Request ]
||Award application cannot be made at JAL ticket offices, JAL airport counters or JMB Centers in other regions.|
The following awards can be requested on the JAL Website. Please refer to conditions when applying for awards through our website.
- JAL International Award Tickets
- JAL International Upgrade Awards (Applicable for tickets booked directly with the JAL Reservation Center. For tickets booked through JAL Website or travel agencies including online travel agencies, please call the JMB Center.)
- JAL Group Airlines Domestic Award Tickets
- American Airlines Award Tickets
- British Airways Award Tickets
- Cathay Pacific Airways/Dragonair Award Tickets
- Qantas Award Tickets
- Air France Award Tickets
- JAL COUPON AWARD
- JAL SHOPPING AMERICAS GIFT CERTIFICATE AWARD
The following awards can be requested only to JMB Center. The JAL Website is not available.
- LIMOUSINE SERVICE CERTIFICATE AWARD
The following awards can be requested only through the JAL Website. Request to JMB center is not available.
- ONLINE SHOPPING AWARD
- JAL TOTTEOKI NO IPPIN (Japanese Only)
- In-flight Wi-Fi Coupon Awards
- JAL NEXT ATHLETE MILES
- JAL Charity Miles
[ Deadline for Award Requests ]
||Deadline for Processing Awards(*1)|
|JAL International Award Tickets/
JMB Partner Airline Award Tickets
|From 10:00am (Japan time) 330 days until 12:00 noon (Pacific time) (*3) 2 days prior (*2) to the date of flight departure.|
For requests through JAL's website, until 12:00 noon (Pacific time) 4 days prior to the date of flight departure.
|JAL Group Domestic Award Tickets
||From 9:30am (Japan time) 2 months until 4 days (*3) prior to the date of departure.|
For requests through JAL's website, until 23:59pm (Pacific time) 4 days prior to the date of flight departure.
|JAL International Upgrade Awards
||By 12:00 noon (Pacific time) the day prior (*2) to departure.|
For applications through JAL's website, until 23:59pm (Pacific time) 2 days prior to the date of flight departure.
|JAL COUPON AWARD
||2 weeks are required to deliver from the request date.|
|ONLINE SHOPPING AWARD
||2-4 weeks are required to deliver from the request date.|
|In-flight Wi-Fi Coupon Awards
||3-5 business days are required to deliver by E-mail from the request date. |
||2 weeks are required to deliver from the request date|
(*1) The day when all reservations have been confirmed and mileage redeemed will be referred to as the Deadline for Processing Awards.
(*2) If the deadline fallls to Saturday, Sunday, or U.S.Holiday , the deadline will be the preceding weekday.
(*3) If awards are requested in South America, the deadline will be 12:00 noon Sao Paulo local time.
[ Same Day Airport Upgrade Award Service ]
Please click here for further information.