Redeeming Mileage JALUX AMERICAS GIFT AWARD

New Award Redemption Starts April 1, 2009!

Eligible Purchases

JALUX AMERICAS Gift Award is for purchase of products listed in JAL Shopping Americas internet shopping site. Please note that you can not make direct purchase online when using JALUX AMERICAS Gift Awards. Read "How to use JALUX AMERICAS Gift Award" for details.

Required Mileage

JALUX AMERICAS Gift Certificates, valued at US$250 (5 US$50 Gift Certificates) 25,000 miles
JALUX AMERICAS Gift Certificates, valued at US$500 (5 US$100 Gift Certificates) 40,000 miles
  • * No change in either cash or mileage will be given if the value of the gift you select is less than the face value of the certificates. If the value of the gift you select exceeds face value of the certificates, you must pay the difference.

validity

The award certificate is valid for six (6) months from the date mileage is deducted (the date the award is issued).

How to Request and Receive JALUX AMERICAS Gift Certificate Awards

To request awards, please visit JAL's Web site, use the automated telephone service, or call the JMB Center.
For other details regarding how to request and receive award, click here

Changes to JALUX AMERICAS Gift Certificate Awards

JALUX AMERICAS Gift Awards are not refundable
Once mileage is redeemed, exchanging awards and mileage/cash refunds are not permitted regardless of whether or not you have received the JALUX AMERICAS Gift Certificate or used them.

How to use JALUX AMERICAS Gift Awards

Contact JALUX AMERICAS by phone or e-mail after making your selection of product(s) you would like to purchase. Please note that shipment of your order will be made once the Gift Award has been received and verified by JALUX AMERICAS.

Jalux Americas Customer Service
Address: 390 N.Sepulveda Blvd., Suite 3000, El Segundo, CA 90245
Toll Free: 1-877-253-6327
Phone: 310-524-1071
Fax: 310-524-1090
E-MAIL: shopping@jaluxam.com