To request awards, please call the JMB Center.
JAL SHOPPING AMERICAS GIFT CERTIFICATE AWARDS
Exchange your miles for JAL SHOPPING AMERICAS GIFT CERTIFICATES valued at US$250 (5 US$50 certificates) or US$500 (5 US$100 certificates)
JAL SHOPPING AMERICAS GIFT CERTIFICATE AWARDS are for purchase of products listed on the JAL Shopping Americas Internet shopping site. Please note that you cannot make direct purchase online when using JAL SHOPPING AMERICAS GIFT CERTIFICATE AWARDS. Read "How to use JAL SHOPPING AMERICAS GIFT CERTIFICATE AWARDS" for details.
JAL SHOPPING AMERICAS Gift Certificates valued at US$250 (5 US$50 Gift Certificates)
JAL SHOPPING AMERICAS Gift Certificates valued at US$500 (5 US$100 Gift Certificates)
- *Awards cannot be refunded for miles or cash even if the gift you select is less than the face value of the certificates. If the value of the gift you select exceeds the face value of the certificates, you must pay the difference.
The certificate is valid for six (6) months from the date the miles are deducted (the date the certificate is issued).
How to Request and Use Awards
STEP 1Request an award
Check the number of miles in your account.
Miles will be deducted based on the information provided in your request.
- *The JMB Center will contact you by phone if the required miles cannot be deducted from your account.
STEP 2Use your award
After making your product selection, please fill out the JAL Shopping Americas Order Form and send it to JALUX AMERICAS, Inc. prior to the expiration date. We recommend that you send it by certified mail to prevent the loss of the certificate. Please note that your order will be shipped after the certificate is delivered to, and verified by JALUX AMERICAS.
- For inquiries
JAL Shopping Americas Customer Service
- Address: 390 N.Sepulveda Blvd., Suite 2000, El Segundo, CA 90245
- Toll Free Tel: 1-800-252-5725 (For U.S.A., Canada)
- Toll Free Fax: 1-888-952-5725 (For U.S.A., Canada)
- Phone: 310-524-1075
- Fax: 310-524-1093
Changes to JAL SHOPPING AMERICAS GIFT CERTIFICATE AWARDS
Once deducted, miles cannot be refunded to the original JMB account.
Once miles are redeemed for awards, they cannot be refunded or exchanged for other awards.
*JAL SHOPPING AMERICAS GIFT CERTIFICATE AWARDS are not eligible for the Mileage Reinstatement Service for Unused Awards.