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JAL Mileage Bank

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Flight Mileage JAL Group airlines

How To Request Post-Flight Credit

If you did not mention your JMB membership number before your flight, or if you find a discrepancy in the mileage reported in your Mileage records, you may request post-flight credit.

The requests for post flight credit (except Bonus mileage) will be accepted prior to enrollment if the request is made within 6 months after the flight.
Post Flight credit is required in the following cases;

  • When boarding on a flight before your JMB card is received, after your application for enrollment in JMB.
  • If you did not mention your JMB membership number before your flight.
  • If you find a discrepancy in the mileage reported in your Mileage records.
  • When your flight mileage is not accumulated after your flight even though you have taken necessary steps to register your flight mileage.
  • When you request to accumulate in the JMB program, your flight mileage of certain flights in your itinerary.

■How to request Japan domestic post-flight credit
●By mail
Please send the following 2 documents to JMB Center.

  • (1)Boarding Pass (original) or information slip (original), with member's name

  • Information Slip (original)

  • TICKET
  • (2)Memo showing yourJMB membership number (7 or 9 digits), full name, registered address, telephone number and date of birth.
  • By telephone(from 2nd day after boarding)

  • ■How to request international post-flight credit

    ●By JAL Web site
    (JAL international flights will be accepted from
    the 5th day after boarding.
    JMB partner airlines flights will be accepted
    from the 14th day after boarding.)
     ・・・・ 
    • Post Flight Credit For International Flight
    ●By mail
    Please send the following 3 documents to JMB Center.
  • (1) Ticket receipt (copy) or e-ticket itinerary/receipt (copy)

  • TICKET
  • TICKET
  • (2) Boarding Pass (original) orJAL online Boarding Pass (copy)
    TICKET TICKET
    ※Passengers who used a JAL Mobile Boarding Pass for direct boarding (called QuiC)
    do not have to send their JAL Online Boarding Passes to be credited mileage.
  • (3) Memo showing yourJMB membership number (7 or 9 digits), full name, registered address, telephone number and date of birth.
  • *As documents sent to the JMB Center cannot be returned to you,
    retain copies of the necessary documents until you can confirm that the mileage has been properly credited to your account.
  • *Post flight credit requests made without submitting the necessary documents cannot be accepted.
 

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