If you were unable to take necessary steps to accumulate mileage before your flight, or if you find a discrepancy, you may request post-flight credit by sending 1) a copy of your airline ticket or your e-ticket receipt and 2) your original boarding passes along with your JMB membership number to the JMB Center.
Post flight credit of JAL Group flights may be requested by calling JMB Center.
*The requests for post flight credit (except Bonus mileage) will be accepted after / prior to enrollment if the request is made within 6 months after the flight.
Post-flight credit requests more than six (6) months after the flight date will not be accepted.
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