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If you did not mention your JMB membership number before your flight, or if
you find a discrepancy in the mileage reported in your Mileage records, you may
request post-flight credit.
The requests for post flight credit (except Bonus mileage) will be
accepted prior to enrollment if the request is made within 6 months after the
flight. Post Flight credit is required in the following cases;
- When boarding on a flight before your JMB card is received, after your
application for enrollment in JMB.
- If you did not mention your JMB membership number before your flight.
- If you find a discrepancy in the mileage reported in your Mileage
records.
- When your flight mileage is not accumulated after your flight even though
you have taken necessary steps to register your flight mileage.
- When you request to accumulate in the JMB program, your flight mileage of
certain flights in your itinerary.
■How to request Japan domestic post-flight credit ●By
mail Please send the following 2 documents to JMB Center.
- (1)Boarding Pass (original) or information slip (original), with member's
name
- Information Slip (original)
- (2)Memo showing yourJMB membership number (7 or 9
digits), full name, registered address, telephone number and date of birth.
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● By telephone(from 2nd day after boarding)
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■How to request international post-flight credit
●By JAL Web site
(JAL international flights will be accepted from
the 5th day after boarding.
JMB partner airlines flights will be accepted
from the 14th day after boarding.) |
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●By mail Please send the following 3 documents
to JMB Center. |
-
(1) Ticket receipt (copy) or e-ticket itinerary/receipt (copy)
- (2) Boarding Pass (original) orJAL online Boarding
Pass (copy)
※Passengers who used a JAL Mobile
Boarding Pass for direct boarding (called QuiC) do not have to send their
JAL Online Boarding Passes to be credited mileage.
- (3) Memo showing yourJMB membership number (7 or 9 digits),
full name, registered address, telephone number and date of birth.
- *As documents sent to the JMB Center cannot be returned to
you,
retain copies of the necessary documents until you
can confirm that the mileage has been properly credited to your
account.
- *Post flight credit requests made without submitting the
necessary documents cannot be accepted.
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