Accumulating Mileage

Flight Mileage JAL Group airlines

How To Request Post-Flight Credit
If you were unable to take necessary steps to accumulate mileage before your flight, or if you find a discrepancy, you may request post-flight credit by sending 1) a copy of your airline ticket or your e-ticket receipt and 2) your original boarding passes along with your JMB membership number to the JMB Center.
Post flight credit of JAL Group flights may be requested by calling JMB Center.
*The requests for post flight credit (except Bonus mileage) will be accepted after / prior to enrollment if the request is made within 6 months after the flight.
Post-flight credit requests more than six (6) months after the flight date will not be accepted.

Necessary Documents (Example)

(International)
Ticket receipt (copy) and boarding pass (original) with member's name
Ticket receipt
TICKET 		Boarding Pass (original)
TICKET

(Japan Domestic)
Boarding Pass (original)
TICKET  
  • * As documents sent to the JMB Center cannot be returned to you, retain copies of the necessary documents until you can confirm that the mileage has been properly credited to your account.
  • * Post-flight credit requests made without submitting the necessary documents cannot be accepted.