: International Ticketing Available
: General Sales Agent
U.S.A. & CANADA
Inquiries Regarding Bookings Made Online at www.ar.jal.com
| (Except for JMB award bookings. For JMB award bookings, please call JAL Mileage Bank Center below.) | |
| 24 hours a day / 7 days a week | |
|
Telephone: |
Within the US/Canada (toll-free) 1-877-US-JAL-COM (1-877-875-2526*) Outside the US/Canada (charges apply) +1-850-981-4126 |
JAL Mileage Bank 24-Hour Automated Telephone Service
|
Telephone: 1-800-JAL-FONE (1-800-525-3663) ·Check your account balance ·Redeem mileage for JAL Coupon and JALUX AMERICAS GIFT AWARDS ·Register for JMB campaigns ·Renew your JAL Family Club membership ·Request a new PIN (Personal Identification Number) *JMB membership number and PIN are required. |
Pre-recorded Arrival & Departure Information (Intl. Flights)
| Telephone: 1-800-JAL-BELL (1-800-525-2355) |
Website Problems and Technical Support
| Telephone: 1-877-US-JAL-COM (1-877-875-2526*) 24 hours a day, 7 days a week |
* Customers in the U.S. who are deaf or who have a hearing or speech impairment and who use a text telephone (TTY) can call via the National Relay Service by dialing 711. The relay operator at the National Relay Service will assist customers by contacting Japan Airlines. For more information about the National Relay Service, please
click here.
To contact us by mail or email, please click here.
CENTRAL & SOUTH AMERICA
Toll Free Telephone Services
| Reservations & Information Please refer to the following JAL office and JAL representative listings. |
ARGENTINA
| BUENOS AIRES | |
|---|---|
| Telephone | 54-11-5984-3944 (Reservations & Information) * Please see "BRAZIL" about Office Hours. (Toll Free calls will be transferred to Brazil) 54-11-5984-3933 (JAL Mileage Bank) * Please see "U.S.A" about Office Hours. (Toll Free calls will be transferred to U.S.A) |
BRAZIL
|
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|---|---|---|
| Address | Avenida Paulista, 326 5º, Andar – Loja 58 - Sao Paulo – SP, 01310-000, Brazil | |
| Office Hours | 9:00-12:00 13:00-18:00 / ex Sa.Su.Hol | |
| Telephone | <55> (011)3145-2500 (Reservations & Information) (Portuguese language) <55> (011)3145-2510 (JAL Mileage Bank)* (Portuguese language) * For JAL Mileage Bank related inquiries (Japanese, English language) 0800-891-6641 (Toll Free) 0800-892-2203 (Toll Free for Cell phone) |
|
MEXICO
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|---|---|---|---|
| Office Name | OPERADORA INTERCONTINENTAL TURISTICA, S.A. DE C.V. | ||
| Address |
|
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| Telephone | 01-800-681-9230 (Reservations / JAL Mileage Bank) (Japanese, English Language) *Please see "U.S.A" about Office Hours. (Toll Free calls will be transferred to U.S.A.) <52>(55)52420150 , (55)52420151 , (55)52420152 (Spanish Language) 9:00-18:30 |
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PARAGUAY
|
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|---|---|---|
| Office Name | AGYR S.A.C.I. | |
| Address | 25 de Mayo No. 1767, Casi Mayor Fleitas, Asuncion, CP 1531, PARAGUAY | |
| Telephone | <595> (021)201244 | |
PERU
|
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|---|---|---|
| Office Name | Universal Creative Service S.A.C. | |
| Address | AV. AVIACION #2700 SAN BORJA LIMA-741 PERU | |
| Telephone | <51> (1)2259515 | |
JAL Group offices Information
Reservations & Information / JAL Mileage Bank Center
Outside the US/Canada (charges apply) +1-310-643-1596
Daily 05:00-18:00 (Pacific Time)
JAL Mileage Bank Center
Mon.-Fri. 06:00-18:00 (Pacific Time)
Sat. Sun. Holidays 07:00-15:00 (Pacific Time)
Hawaiian Time: -2hours (DST)-3hours