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I  : International Ticketing AvailableGSA  : General Sales Agent

U.S.A. & CANADA

Reservations & Information / JAL Mileage Bank Center

Telephone: 1-800-JAL-FONE (1-800-525-3663*)
Outside the US/Canada (charges apply) +1-310-643-1596
Reservations & Information
  Daily 05:00-18:00 (Pacific Time)
JAL Mileage Bank Center
  Mon.-Fri.  06:00-18:00 (Pacific Time)
  Sat. Sun. Holidays  07:00-15:00 (Pacific Time)
Eastern Time: +3hours, Central Time: +2hours
Hawaiian Time: -2hours (DST)-3hours

Inquiries Regarding Bookings Made Online at www.ar.jal.com

(Except for JMB award bookings. For JMB award bookings, please call JAL Mileage Bank Center below.)
24 hours a day / 7 days a week
Telephone:
Within the US/Canada (toll-free) 1-877-US-JAL-COM (1-877-875-2526*)
Outside the US/Canada (charges apply) +1-850-981-4126

JAL Mileage Bank 24-Hour Automated Telephone Service

Telephone: 1-800-JAL-FONE (1-800-525-3663)
·Check your account balance ·Redeem mileage for JAL Coupon and JALUX AMERICAS GIFT AWARDS
·Register for JMB campaigns
·Renew your JAL Family Club membership ·Request a new PIN (Personal Identification Number)
*JMB membership number and PIN are required.

Pre-recorded Arrival & Departure Information (Intl. Flights)

Telephone: 1-800-JAL-BELL (1-800-525-2355)

Website Problems and Technical Support

Telephone: 1-877-US-JAL-COM (1-877-875-2526*)
24 hours a day, 7 days a week

* Customers in the U.S. who are deaf or who have a hearing or speech impairment and who use a text telephone (TTY) can call via the National Relay Service by dialing 711. The relay operator at the National Relay Service will assist customers by contacting Japan Airlines. For more information about the National Relay Service, pleaseclick here.

To contact us by mail or email, please click here.

CENTRAL & SOUTH AMERICA
Toll Free Telephone Services

Reservations & Information
Please refer to the following JAL office and JAL representative listings.

ARGENTINA

BUENOS AIRES
Telephone 54-11-5984-3944 (Reservations & Information)
* Please see "BRAZIL" about Office Hours. (Toll Free calls will be transferred to Brazil)

54-11-5984-3933 (JAL Mileage Bank)
* Please see "U.S.A" about Office Hours. (Toll Free calls will be transferred to U.S.A)

BRAZIL

I
SAO PAULO
Address Avenida Paulista, 542 3º, Andar - São Paulo - SP, 01310-000, Brazil
Office Hours 9:00-12:00 13:00-18:00 / ex Sa.Su.Hol
Telephone <55> (011)3175-2250 (Reservations & Information)(Portuguese language)
<55> (011)3175-2255 (JAL Mileage Bank)* (Portuguese language)
* For JAL Mileage Bank related inquiries (Japanese & English language):
0800-891-6641 (Toll Free)
0800-892-2203 (Toll Free for Mobile phone)

MEXICO

IGSA
MEXICO CITY
Office Name OPERADORA INTERCONTINENTAL TURISTICA, S.A. DE C.V.
Address
Insurgentes Sur 1548 Piso 4 , Mexico D.F. , C.P.03940, MEXICO
Telephone 01-800-681-9230 (Reservations / JAL Mileage Bank) (Japanese, English Language)
*Please see "U.S.A" about Office Hours. (Toll Free calls will be transferred to U.S.A.)
<52>(55)52420150 , (55)52420151 , (55)52420152 (Spanish Language) 9:00-18:30

PARAGUAY

IGSA
ASUNCION
Office Name AGYR S.A.C.I.
Address 25 de Mayo No. 1767, Casi Mayor Fleitas, Asuncion, CP 1531, PARAGUAY
Telephone <595> (021)201244

PERU

IGSA
LIMA
Office Name Universal Creative Service S.A.C.
Address AV. AVIACION #2700 SAN BORJA LIMA-741 PERU
Telephone <51> (1)2259515
JAL Group offices Information

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