Contact us

  : International Ticketing Available  : General Sales Agent

U.S.A. & CANADA

Reservations & Information / JAL Mileage Bank Center

Telephone: 1-800-JAL-FONE (1-800-525-3663*)
Outside the US/Canada (charges apply) +1-310-607-4160
Reservations & Information
Daily 05:00-18:00 (Pacific Time)
JAL Mileage Bank Center
Mon.-Fri.  06:00-18:00 (Pacific Time)
Sat. Sun. Holidays  07:00-15:00 (Pacific Time)
Eastern Time: +3hours, Central Time: +2hours
Hawaiian Time: -2hours (DST)-3hours

JAL Mileage Bank 24-Hour Automated Telephone Service

Telephone: 1-800-JAL-FONE (1-800-525-3663)
·Check your account balance ·Redeem mileage for JAL Coupon and JALUX AMERICAS GIFT AWARDS
·Register for JMB campaigns
·Renew your JAL Family Club membership ·Request a new PIN (Personal Identification Number)
*JMB membership number and PIN are required.

Pre-recorded Arrival & Departure Information (Intl. Flights)

Telephone: 1-800-JAL-BELL (1-800-525-2355)

* Customers in the U.S. who are deaf or who have a hearing or speech impairment and who use a text telephone (TTY) can call via the National Relay Service by dialing 711. The relay operator at the National Relay Service will assist customers by contacting Japan Airlines. For more information about the National Relay Service, pleaseThis page will open in a new windowclick here.

To contact us by mail or email, please click This page will open in a new windowhere.

CENTRAL & SOUTH AMERICA
Toll Free Telephone Services

Reservations & Information
Please refer to the following JAL office and JAL representative listings.

ARGENTINA

BUENOS AIRES

International Ticketing Available

Telephone 54-11-5984-3944 (Reservations & Information)
* Please see "BRAZIL" about Office Hours.
* Toll-Free number is connected to Sao Paulo, Brazil.
54-11-5984-3933 (JAL Mileage Bank)
* Please see "U.S.A" about Office Hours.
* Toll-Free number is connected to JMB Center in the US

BRAZIL

SAO PAULO

International Ticketing Available

Address Avenida Paulista, 542 3º, Andar - São Paulo - SP, 01310-000, Brazil
Office Hours 9:00-12:00 13:00-18:00 / ex Sa.Su.Hol
Telephone <55> (011)3175-2250 (Reservations & Information)(Portuguese language)
<55> (011)3175-2255 (JAL Mileage Bank)* (Portuguese language)
* For JAL Mileage Bank related inquiries (Japanese & English language):
0800-891-6641 (Toll Free)
0800-892-2203 (Toll Free for Mobile phone)
* Toll-Free number is connected to JMB Center in the US

MEXICO

MEXICO CITY

International Ticketing AvailableGeneral Sales Agent

Office Name OPERADORA INTERCONTINENTAL TURISTICA, S.A. DE C.V.
Address
Insurgentes Sur 1548 Piso 4 , Mexico D.F. , C.P.03940, MEXICO
Telephone 01-800-681-9230 (Reservations / JAL Mileage Bank) (Japanese, English Language)
*Please see "U.S.A" about Office Hours.
*Toll-Free number is connected to JMB Center in the US
<52>(55)52420150 , (55)52420151 , (55)52420152 (Spanish Language) 9:00-18:00

GUAM

GUAM

International Ticketing Available

Office Name Guam International Airport, Guam, U.S.A.
Address A.B. Won Pat Guam Int'l Airport Suite B272, 355 Chalan Pasaheru Road Tamuning, Guam 96913, U.S.A.
Office Hours Daily 10:00-20:00
Telephone Reservation,Ticketing and JMB
Japanese: 1-866-299-0423
English/Chinese: 1-671-642-6431
* Domestic call charge may apply.
* No roaming cellphones or public phones.
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