Online reservations which are not purchased at the conclusion of the booking process will be automatically cancelled.
Please note that upon completing a reservation online, reservations can be cancelled and the ticket can be refunded without penalty if requested within a 24 hour time period.
A valid e-mail address and valid credit card are required. Applicable cards: Visa, MasterCard, American Express, Diners Club, or Discover. If you would like to pay using a JAL branded credit card issued in Japan, please choose co-branded cards such as Visa, MasterCard, American Express, or Diners Club.
Payment services using UATP card is not available on JAL website. If you prefer to use UATP card, please contact JAL Reservation Center.
The credit card holder must be a traveler in the itinerary being purchased.
Travel for unaccompanied minors cannot be booked through www.ar.jal.com.
Seats are not provided for INFANT fares. If a seat is required, a child fare will need to be purchased. Please contact JAL Reservation Center for reservations.
For round-trip/one-way itineraries departing from the US/Canada, online ticket purchases can be made up to 6 hours prior to departure, or until 23:59 of the day before departure, whichever is earlier on the PC site.
For all other routes including multi-city routes or round-trip/one-way itineraries on mobile site, online ticket purchases can be made up to 24 hours prior to departure.
All transactions will be made in U.S. dollars, except for flights departing from Canada. Itineraries departing from Canada will be settled in Canadian dollars.
For credit cards issued outside the U.S / Canada, please be aware that foreign transaction fees may be applied by your credit card company on new reservations, as well as on refund/cancellation requests.
Please note that the exchange rate will be based on when the transaction is posted and may not be on the day of the purchase.
For purchases made by a JAL CARD issued in Japan, the U.S. Dollar amount will be exchanged to Japanese Yen based on JAL's predefined exchange rate.
Cancellations will be subject to a refund service charge or a cancellation penalty in accordance with the fare rules, whichever is higher.
Refunding a ticket that contains more than two fare bases requires refund service charges or cancellation penalties for each fare basis.
To comply with U.S. transportation rules, for itineraries between U.S. and U.S. (including Hawaii and Guam) via Japan (*), at least one international flight is required to be operated by a U.S. carrier.
Please contact JAL Reservation Center for details.
(*)Including itineraries regarded as "via Japan" by U.S. authorities.
Aircraft Disinsection Requirements
Few countries require the disinsection of all in-bound flights with an aerosolized spray . For more information, please click here.