JAPAN AIRLINES

Notice About System Improvement and Temporary Service Suspension


Thanks for using Japan Airlines.

The following online services are temporarily not available on American region site and Guam region site due to system improvement.
We apologize for the inconvenience caused.



Please contact us for your request or inquiry regarding the following services.


  1. JAL Domestic Award Ticket Reservation (New Reservation)
    Service is scheduled to resume in early March 2016.
  2. JAL Domestic Award Ticket Reservation (Reservation Confirmation, Change, Cancellation)
    Service is scheduled to resume in early March 2016.
  3. JAL International Award Ticket Reservation (New Reservation)
    Service is scheduled to resume in early February 2016.
  4. Partner Airlines Award Ticket Reservation (New Reservation)
    Service is scheduled to resume in late March 2016.
  5. JAL International/Partner Airlines Award Ticket Reservation (Reservation Change and Cancellation)
    Service is scheduled to resume in late March 2016.
  6. JAL International Upgrade Award Reservation
    Service is scheduled to resume in late April 2016.
  7. JAL International Award Availability Calendar
    Service is scheduled to resume in late April 2016.
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