JAL oneworld

OTHERS FLY, WE SOAR. Your perfectly prepared journey to Asia awaits.Japan Airlines (JAL) prides itself on continually innovating new and better ways to travel, without compromising the world-renowned quality of its products and service both in the air and on the ground.Scroll down for videos, product information, and more.OTHERS FLY, WE SOAR. Your perfectly prepared journey to Asia awaits.Japan Airlines (JAL) prides itself on continually innovating new and better ways to travel, without compromising the world-renowned quality of its products and service both in the air and on the ground.Scroll down for videos, product information, and more.

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5-Time World's Most Punctual Airline.

The JAL Group is proud to continually be among the world's most punctual airlines.
As travel professionals, we know your time is precious,
which is why we always strive to get you where you need to go safely and on-time.

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OPERATIONS

In November 2016, we operated a total of 4,287 passenger flights across our entire international network, with an on-time departure rate of 90.3%. On our domestic network, 90.8% of 19,083 total flights departed on-time. We are always striving to do even better than before, continuously looking for new ways to ensure all of our guests arrive at their destinations on-time and safely.

All international and domestic flights 90.7% Domestic flights On-time departure rate 90.8% Flights canceled 1752 Due to weather 50 Due to equipment failure 73 Due to equipment operation 1261 Other 368 International flights On-time departure rate Passenger flights 90.3% Freight flights 0% All international flights 90.3% Flights canceled414 (P 414 / F 0) Due to weather9 (P 9 / F 0)Due to equipment failure29 (P 29 / F 0) Due to equipment operation74 (P 74 / F 0) Other302 (P 302 / F 0)All international and domestic flights 90.7% Domestic flights On-time departure rate 90.8% Flights canceled 1752 Due to weather 50 Due to equipment failure 73 Due to equipment operation 1261 Other 368 International flights On-time departure rate Passenger flights 90.3% Freight flights 0% All international flights 90.3% Flights canceled414 (P 414 / F 0) Due to weather9 (P 9 / F 0)Due to equipment failure29 (P 29 / F 0) Due to equipment operation74 (P 74 / F 0) Other302 (P 302 / F 0)

AWARDS

The JAL Group is the most awarded airline group in FLIGHTSTATS On-time Performance Service Awards History, having placed first overall in the Major International Airline Category for a record 5 times (2009, 2010, 2012, 2013, 2015). In 2015, JAL Group took home awards jor International, Asia-Pacific Major, and Airline Alliance categories for the 2015 FLIGHTSTATS On-time Performance Awards. This is the fourth time in JAL’s history having achieved this feat, and the fifth time JAL has won the Major International Airline category overall. For 2016, the JAL Group once again placed first in the highly competitive Asia-Pacific region, completing 87.80% of total flights on time. JAL’s Mainline operations placed second in the Major International Airline category with an on-time arrival rate of 87.33%.

For 2016, the JAL Group once again placed first in the highly competitive Asia-Pacific region, completing 87.80% of total flights on time.
The JAL Group has been awarded more than any other airline in FLIGHTSTATS On-time Performance Service Awards, as the 5-time winner in the Major International Airline category(2009, 2010, 2012, 2013, 2015)
JAL’s Mainline operations placed second in the Major International Airline category with an on-time arrival rate of 87.33%.
  • Click to enlarge the image.For 2016, the JAL Group once again placed first in the highly competitive Asia-Pacific region, completing 87.80% of total flights on time.
  • Click to enlarge the image.The JAL Group has been awarded more than any other airline in FLIGHTSTATS On-time Performance Service Awards, as the 5-time winner in the Major International Airline category(2009, 2010, 2012, 2013, 2015)
  • Click to enlarge the image.JAL’s Mainline operations placed second in the Major International Airline category with an on-time arrival rate of 87.33%.

SAFETY

While delivering exceptional on-time arrival performance year-in and year-out, our number one priority remains the safety of all our guests, as all staff are committed to providing as stress-free and comfortable a travel experience for all our guests. Safety in flight operations is the very foundation and social responsibility of the JAL Group.

While delivering exceptional on-time arrival performance year-in and year-out, our number one priority remains the safety of all our guests.
All staff are committed to providing as stress-free and comfortable a travel experience as possible for all our guests.
Safety in flight operations is the very foundation and chief social responsibility of the JAL Group.
  • Click to enlarge the image.While delivering exceptional on-time arrival performance year-in and year-out, our number one priority remains the safety of all our guests.
  • Click to enlarge the image.All staff are committed to providing as stress-free and comfortable a travel experience as possible for all our guests.
  • Click to enlarge the image.Safety in flight operations is the very foundation and chief social responsibility of the JAL Group.

Let nothing disturb you.

JAL SKY SUITE aircraft are a prime example of the lengths we go to in order to ensure every detail of your travel experience has been taken care of.
With features like fast inflight wi-fi and new menus designed by Michelin-starred and award-winning chefs, we are proud to offer the pinnacle of comfort and quality to all our guests.

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FIRST CLASS

Private and spacious, this is luxury at its finest. Welcome to JAL International First Class, JAL SUITE. Woodgrain textures and fine attention to detail help make this one of the most comfortable First Class compartments available. Recognized by Monocle Magazine in their 2016 TRAVEL TOP 50 as "FIRST AMONG FIRSTS," denoting the joint best First Class travel available.

BUSINESS CLASS

Your own private space, JAL SKY SUITE seats are fully-flat capable and provides direct aisle access for all. Welcome to JAL International Business Class. With three unique iterations across its various aircraft, JAL SKY SUITE Business Class seats make the most efficient use of cabin space available to provide you with the utmost in convenience and luxury, whether traveling for business or pleasure. Pictured here, JAL SKY SUITE I seats were Awarded Best Business Class Seat at the 2013 SKYTRAX World Airline Awards.

PREMIUM
ECONOMY CLASS

Premium comfort for body and mind, JAL SKY PREMIUM provides a spaciousness reminiscent of a business class in years gone by. Welcome to JAL International Premium Economy Class. Shell-constructed seats and approximately 42-inch seat pitch mean you won't have to worry about leg room on your journey across the Pacific. Guests with Premium Economy Class tickets are also welcome to enjoy priority boarding and business class lounge access.

ECONOMY CLASS

Pass the time with us smoothly. JAL SKY WIDER and JAL SKY WIDER II in economy class offer ample legroom and unprecedented features for every guest on board. Welcome to JAL International Economy Class. JAL SKY WIDER and JAL SKY WIDER II in economy class have been thoughtfully designed to maximize space and change your perception of what economy class should be. JAL was awarded Best Economy Class Seat at the 2015 SKYTRAX World Airline Awards.

Soar straight into the heart of Asia.

Come soar with us on over 110 unique routes the JAL group
operates on their expansive international and domestic networks.

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NORTH AMERICA

JAL's expansive network operates 10 flights daily from the continental USA and Canada direct to Japan. Multiple daily flights from Hawaii and Guam are also available. Additionally, codeshare flights with our partners at American Airlines give you even more choices to fly between North America and Asia.

Number of Departing Flights New York 2 Boston 1 Chicago 1 Dallas Fort Worth 1 San Francisco 1 Los Angeles 2 San Diego 1 Vancouver 1 10Number of Departing Flights New York 2 Boston 1 Chicago 1 Dallas Fort Worth 1 San Francisco 1 Los Angeles 2 San Diego 1 Vancouver 1 10

ASIA PACIFIC

JAL's ever-expanding network to Asia operates 49 flights daily across Asia and the Pacific from Japan. Whether you're traveling for business or pleasure, JAL's network and schedule are here to make your travel experience efficient and stress-free.

Number of Departing Flights Hong Kong 2 Manila 2 Kuala Lumpur 1 Jakarta 2 Singapore 3 Bangkok 6 Ho Chi Minh City 2 Hanoi 1 Delhi 1 Beijing 3 Shanghai 8 Dalian 1 Guangzhou 1 Tianjin 1 Sydney 1 Seoul 4 Busan 2 Taipei 7 Kaohsiung 1 49 Number of Departing Flights Hong Kong 2 Manila 2 Kuala Lumpur 1 Jakarta 2 Singapore 3 Bangkok 6 Ho Chi Minh City 2 Hanoi 1 Delhi 1 Beijing 3 Shanghai 8 Dalian 1 Guangzhou 1 Tianjin 1 Sydney 1 Seoul 4 Busan 2 Taipei 7 Kaohsiung 1 49

EUROPE

JAL operates to 5 major cities across Europe. Additional flight choices operated by our partners at British Airways, Finnair, and Iberia make our extended network to and throughout Europe even stronger.

Number of Departing Flights London 1 Frankfurt 1 Helsinki 1 Paris 2 Moscow 1 6 Number of Departing Flights London 1 Frankfurt 1 Helsinki 1 Paris 2 Moscow 1 6