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Career Opportunities

Japan Airlines Co., Ltd. (JAL)
Corporate Profile
President: Yoshiharu Ueki
Head Office: 4-11 Higashi-Shinagawa 2-chome
Shinagawa-ku, Tokyo 140-8637, Japan
Date of Foundation: August 1, 1951
Nature of Business: Schedule and no-scheduled air transport services and other businesses relating to air transport.
Job Currently Available
[Short-Term Contract] Passenger Service Agent (Location: Vancouver International Airport):
Supervise and work with entrustment companies to ensure high quality service delivery for our international passengers.
Oversee various passenger related matters including but not limited to check in, reservations, ticketing, baggage handling, arrival and boarding formalities, and VIP assistance.
Handle any irregular situations that may arise.
Other duties as assigned.
Minimum Requirement
Must be authorized to work in Canada and preferably reside in the Greater Vancouver Regional area
Prior Airline customer service experience required
AXESS Computer System experience required
Must be available to work on weekends and holidays
Excellent communication skills
Ability to work under pressure, handling multiple tasks while paying attention to customer service
Typing and computer proficiency (Microsoft Office)
Bilingual in English and Japanese
How to Apply
By E-mail:
Deadline: Resumes must be received by April 24, 2015
*We are unable to answer questions about the status of your application on the phone. Your application will be reviewed, and if JAL is interested in an applicant for a position, an applicant will be contacted directly.
Japan Airlines Co., Ltd. is an Equal Opportunity and Affirmative Action Employer.
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