JAL Offices

I  : International Ticketing AvailableGSA  : General Sales Agent

U.S.A. & CANADA

Reservations & Information

Telephone: 1-800-JAL-FONE (1-800-525-3663)
Daily 08:00-21:00 (Eastern time)
05:00-18:00 (Pacific time)
05:00-15:00 (Hawaiian time)

Inquiries Regarding Bookings Made Online at www.ar.jal.com

(Except for JMB award bookings. For JMB award bookings, please call JAL Mileage Bank Center below.)
24 hours a day / 7 days a week
Telephone:

Email: 		Within the US/Canada (toll-free) 1-877-US-JAL-COM (1-877-875-2526)
Outside the US/Canada (charges apply) +1-850-981-4750
onlinesupport@jal.us

JAL Mileage Bank Center

Telephone: 1-800-JAL-MILE (1-800-525-6453)
Mon.-Fri. 09:00-21:00 (Eastern time)
06:00-18:00 (Pacific time)
04:00-16:00 (Hawaiian time - Advance time by 1 hour during Daylight Savings Time)
Sat. Sun.
Holidays		 10:00-18:00 (Eastern time)
07:00-15:00 (Pacific time)
05:00-13:00 (Hawaiian time - Advance time by 1 hour during Daylight Savings Time)

JAL Mileage Bank 24-Hour Automated Telephone Service

Telephone: 1-800-JAL-MILE (1-800-525-6453)
·Check your account balance ·Redeem mileage for JAL Coupon and JALPAK International Gift awards ·Register for JMB campaigns
·Renew your JAL Family Club membership ·Request a new PIN (Personal Identification Number)
*JMB membership number and PIN are required.

Pre-recorded Arrival & Departure Information (Intl. Flights)

Telephone: 1-800-JAL-BELL (1-800-525-2355)

Website Problems and Technical Support

Telephone: 1-877-US-JAL-COM (1-877-875-2526)
Email: techsupport@jal.us
24 hours a day, 7 days a week
Compliments, suggestions, or comments related to Japan Airlines' services are welcome at: Email helpdesk1.ar@jal.com

CENTRAL & SOUTH AMERICA
Toll Free Telephone Services

Reservations & Information
Please refer to the following JAL office and JAL representative listings.

U.S.A.

I
CHICAGO
Address Terminal 5, Chicago O'Hare International Airport, Chicago, Illinois 60666 U.S.A.
Office Hours 8:00-15:30 ex.Sa.Su.Hol.
Telephone 1-800-525-3663(Reservations)
1-800-525-2355(Flight Information)
1-800-525-6453(JAL Mileage Bank Center)
DALLAS/FT. WORTH
Telephone 1-800-525-3663(Reservations)
1-800-525-2355(Flight Information)
1-800-525-6453(JAL Mileage Bank Center)
I
LOS ANGELES
Address

Tom Bradley Int'l Terminal, Los Angeles Int'l Airport, 380 World Way, Los Angeles, CA 90045, U.S.A..
Office Hours 10:00-14:00 ex.Sa.Su.Hol.
Telephone 1-800-525-3663(Reservations)
1-800-525-2355(Flight Information)
1-800-525-6453(JAL Mileage Bank Center)
I
NEW YORK
Address
Terminal 1, JFK International Airport, Jamaica, New York 11430 U.S.A.
Office Hours 9:00-12:00/Mon,Tue,Fri, 9:00-12:00,16:00-18:30/Wed,Thu ex.Sa.Su.Hol.
Telephone 1-800-525-3663(Reservations)
1-800-525-2355(Flight Information)
1-800-525-6453(JAL Mileage Bank Center)
I
SAN FRANCISCO
Address
C/O JALPAK, 901 Market St., San Francisco, California 94103 U.S.A.
Office Hours 9:00-17:00 ex.Sa.Su.Hol.
Telephone 1-800-525-3663(Reservations)
1-800-525-2355(Flight Information)
1-800-525-6453(JAL Mileage Bank Center)
I
HONOLULU
Address Honolulu International Airport, 300 Rodgers Blvd., Honolulu, Hawaii 96819 U.S.A.
Office Hours 8:00-13:30 ex.Sa.Su.Hol.
Telephone 1-800-525-3663(Reservations) 5:00-15:00 Daily
1-800-525-2355(Flight Information)
1-800-525-6453(JAL Mileage Bank Center)
KONA
Office Name Kona International Airport at Keahole
Address P.O. Box 3300, Kailua-Kona, Hawaii 96745 U.S.A.
(Please contact following for ticketing hours.)
Telephone 1-800-525-3663(Reservations) 5:00-15:00 Daily
1-800-525-2355(Flight Information)
1-800-525-6453(JAL Mileage Bank Center)

CANADA

I
VANCOUVER
Address
Vancouver International Airport, Room C3152.0B, Richmond, B.C. V7B 1X8 CANADA
Mail: APO Box 23680, Richmond, B.C. V7B 1X8 CANADA
Office Hours 8:30-15:30 ex.Sa.Su.Hol.
Telephone 1-800-525-3663(Reservations)
1-800-525-2355(Flight Information)
1-800-525-6453(JAL Mileage Bank Center)

ARGENTINA

IGSA
BUENOS AIRES
Office Name Gendai S.A.
Address Avenida Cordoba 836, Piso 11 Oficina 1107/10, Buenos Aires, CP 1054, ARGENTINA
Telephone <54> (011)43930755, 43931896

BRAZIL

IGSA
BRASILIA
Office Name Omega Turismo Ltda.
Address SCLS Bloco B - Loja 29 70377-520 - Brasilia - DF - Brasil
Telephone <55> (061)33468616
IGSA
BRUSQUE
Office Name Flying Carpet Viagens e Turismo Ltda.
Address Rua Pastor Sandresky No. 99, Centro, Brusque-SC, Cep 88350-040, BRAZIL
Telephone <55> (047)33511276
IGSA
CURITIBA
Office Name MGSA Turismo Ltda.
Address Rua Marechal Deodoro No. 235, 7 Andar-Sala 702/703, Curitiba-PR, Cep 80020-320, BRAZIL
Telephone <55> (041)32225888, 32327627
I
LONDRINA
Office Name MGSA Turismo Ltda.
Address Rua Espirito Santo No. 1163, 5 Andar-Sala 502, Londrina-PR, Cep 86020-420, BRAZIL
Telephone <55> (043)33242620
I
SAO PAULO
Address
Avenida Paulista No. 542, 3 Andar, Bela Vista, Sao Paulo-SP, Cep 01310-000, BRAZIL
Office Hours 9:00-12:00 13:00-18:00/Mon-Fri, 9:00-12:00/Sa ex.Su.Hol.(Reservations)
9:00-12:00 13:30-18:30 ex.Sa.Su.Hol. (Ticketing)
Telephone <55> (011)31752270 (Reservations)
<55> (011)31752250 (Ticketing)
<55> (011)31752233 (Information)

EL SALVADOR

IGSA
SAN SALVADOR
Office Name Aeromar S.A. de C.V.
Address Boulevard del Hipodromo No. 645, Edificio Inlama, Colonia San Benito, San Salvador, EL SALVADOR
Telephone <503> (22)090444

GUATEMALA

IGSA
GUATEMALA CITY
Office Name Special Travel Service
Address 2A. Calle A 11-16, Zona 15, Colonia Tecun Uman, Guatemala City, CP 01015, GUATEMALA
Telephone <502> (2)3656333

HONDURAS

IGSA
TEGUCIGALPA
Office Name Comercial Laeisz S.A. de C.V.
Address Desvio la Pradera, Atras Gasolinera Esso, Comayaguela(Tegucigalpa), HONDURAS
Telephone <504> (2)347072, 340950, 343724

MEXICO

I
MEXICO CITY
Address
Paseo de la Reforma 505, Torre Mayor, Piso 36, Colonia Cuauhtemoc, Mexico D.F., CP 06500, MEXICO
Office Hours 9:00-14:00 15:00-17:30  Reservation: 09:00-18:00  ex.Sa.Su.Hol.
Telephone <52> (0155)52420150 *(0155) for calls within Mexico, (55) for international dialing.

PANAMA

IGSA
PANAMA
Office Name Servicios Aereos Mundiales de Panama S.A. (SAMPSA)
Address Calle Ramon Arias, Nuevo Reparto el Carmen, Edificio Bromley, Piso 1-2, Apartado 372, Zona 9, Panama, PANAMA
Telephone <507> (2)231266, 693825

PARAGUAY

IGSA
ASUNCION
Office Name AGYR S.A.C.I.
Address 25 de Mayo No. 1767, Casi Mayor Fleitas, Asuncion, CP 1531, PARAGUAY
Telephone <595> (021)201244

PERU

IGSA
LIMA
Office Name Universal Creative Service S.A.C.
Address Calle Chinchon No. 901, Piso 5, San Isidro, Lima, CP 27, PERU
Telephone <51> (01)2217501

URUGUAY

MONTEVIDEO
[ ! ]BUENOS AIRES Gendai S.A. will handle reservations and information.
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JAL Group offices Information