JAL | JAPAN AIRLINES

Contact us

U.S.A. & CANADA

Reservations & Information

Telephone: 1-800-JAL-FONE (1-800-525-3663)
Daily 05:00-18:00 (Pacific time)
Eastern Time: +3hours, Central Time:+2hours
Hawaiian Time: -2hours (DST)-3hours

Inquiries Regarding Bookings Made Online at www.ar.jal.com

(Except for JMB award bookings. For JMB award bookings, please call JAL Mileage Bank Center below.)
24 hours a day / 7 days a week
Telephone:
Within the US/Canada (toll-free) 1-877-US-JAL-COM (1-877-875-2526)
Outside the US/Canada (charges apply) +1-850-981-4750

JAL Mileage Bank Center

Telephone: 1-800-JAL-MILE (1-800-525-6453)
Mon.-Fri. 06:00-18:00 (Pacific time)
Sat. Sun.Holidays 07:00-15:00 (Pacific time)
Eastern Time: +3hours, Central Time:+2hours
Hawaiian Time: -2hours (DST)-3hours

JAL Mileage Bank 24-Hour Automated Telephone Service

Telephone: 1-800-JAL-MILE (1-800-525-6453)
·Check your account balance ·Redeem mileage for JAL Coupon and JALUX AMERICAS GIFT AWARDS
·Register for JMB campaigns
·Renew your JAL Family Club membership ·Request a new PIN (Personal Identification Number)
*JMB membership number and PIN are required.

Pre-recorded Arrival & Departure Information (Intl. Flights)

Telephone: 1-800-JAL-BELL (1-800-525-2355)

Website Problems and Technical Support

Telephone: 1-877-US-JAL-COM (1-877-875-2526)
24 hours a day, 7 days a week

To contact us by email, please click here.

For contact information outside the U.S. and Canada, and for addresses and phone numbers of specific JAL offices throughout the American Region, click here.

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