Career Opportunities

JAL Passenger Services America, Inc. (JPSA)
Corporate Profile
President: Hisao Taguchi
Head Office: 300 Continental Blvd., Suite 620
El Segundo, California 90245
Date of Foundation: January 26, 1996
Number of Employees: 125
Nature of Business: Handling of Japan AirlinesŐ Customer Service and Support Center for the North America region.
Job Currently Available
Full-Time Reservation Call Center Agent (Location: El Segundo):
Responsible for assisting customers and travel agents for Japan Airlines by answering incoming calls
Making and confirming flight reservations, using our specialized computer system
Answering inquiries pertaining to reservation related issues
Duties performed are both computer and paperwork tasks
Minimum Requirement
Full-Time
Must be available to work early mornings, weekends, and holidays
Must possess excellent communication skills in order to assist customers
Prior customer service experience desired
Requires typing and computer proficiency
Ability to speak Japanese a plus
How to Apply
E-MAIL: jpsa@jal.com
BY FAX: 310-322-9684
BY MAIL: JAL Passenger Services America, Inc.
300 Continental Blvd., Suite 620
El Segundo, California 90245
ATTN: JPSA Administration
We are unable to answer phone calls regarding the status of your application. If you do not hear from us within 2-3 weeks after submitting a resume, please assume that there are no positions available which match your qualifications and/or our current needs.
JAL Passenger Services America, Inc. is an Equal Opportunity and Affirmative Action Employer.