Check-in Option International Self Check-in Machines (I-SCM)
JAL has made the check-in and boarding process easier than ever with our new International Self Check-in Machines (I-SCM)
International Self Check-in Machines (I-SCM)
1 Check in easily without waiting in line at the Check-in counter! - Machines may also be used by passengers who are checking luggage.
2 Choose your own seats! - You can choose your own seats using a seat map of the aircraft. - Passengers with pre-assigned seats may change their seat selection.
3 Manage your mileage! - When you check in using a JMB or JAL card, your mileage will be credited to your JAL Mileage Bank account. Or you can use a I-SCM to credit your mileage after you check in. - I-SCMs can also be used to manage the mileage programs of our partner airlines. Just use the touch-screen panel to credit mileage to an account.

Locations Equipped with I-SCMs
Narita International Airport
Haneda Airport (Tokyo International Airport)
Kansai International Airport
Nagoya (Chubu) Airport (Chubu Centrair International Airport)
Map of I-SCM locations Map of I-SCM locations Map of I-SCM locations Map of I-SCM locations
Heathrow (London) Airport
Gimpo International Airport
Shanghai Hongqiao Airport
Hotel Nikko Narita
Map of I-SCM locations Map of I-SCM locations Map of I-SCM locations Map of I-SCM locations

Eligible Passengers

Narita International Airport (New I-SCMs)

Passengers using e-tickets or paper tickets
※I-SCM check-in may not be available to the following passengers.
  • ･Passengers with seat restrictions (including passengers traveling with children under the age of two who do not have a reserved seat)
  • ･Passengers who have a connecting flight from Narita (including a same-day international flight connection from a domestic flight)
  • ･Passengers on codeshare flights which are operated by other airlines.
  • ･Passengers with tickets and/or a passport which are not usable with I-SCMs.
  • ･Passengers with a reservation that is different from their ticket
  • ･Passengers with seating upgrade awards
*Even when using I-SCM to check-in, passengers will be asked to show their ticket and/or passport to an airport officer to enable confirmation of their travel documents.

Other Airports

Applicable Ticket type
Haneda/Nagoya/Heathlow/Gimpo --- Passengers using e-tickets or paper tickets (ATB flight coupons)
Kansai/Shanghai Hongqiao --- Passengers using e-tickets
※I-SCM check-in may not be available to the following passengers.
  • ･Passengers with seat restrictions (including passengers traveling with children under the age of two who do not have a reserved seat)
  • ･Passengers who have a connecting flight (including a same-day international flight connection from a domestic flight)
  • ･Passengers on codeshare flights which are operated by other airlines.
  • ･Passengers with tickets and/or a passport which are not usable with I-SCMs.
  • ･Passengers with a reservation that is different from their ticket
  • ･Passengers without the pre-registered information (nation of residence and address in the US) necessary for entry to the United States
  • ･Passengers with seating upgrade awards
  • ･Passengers flying in first class
*Even when using I-SCM to check-in, passengers will be asked to show their ticket and/or passport to an airport officer to enable confirmation of their travel documents.