JAL Mileage Bank - JAL COUPON Awards

"JAL COUPON" awards can be used to make full or partial payment for the following purchases. For details, please refer to the "JAL COUPON GUIDE" is sent along with the JAL COUPONs.

JAL COUPONs cannot be used at travel agencies.

JAL Coupons cannot be used for the payment of hotel stays and/or meals, which have been reserved through travel agencies

(including online reservation and online travel agency).

No change will be returned if the amount of JAL COUPONs exceeds the purchase price.

Eligible Purchases	Eligible Locations	Notes
In-flight purchases on the following airlines Japan Airlines(JAL) Japan Transocean Air(JTA)	Onboard JAL/JTA flights	JAL COUPONs cannot be used for in-flight purchases on JAL code-share flights operated by other airlines. Please note that in-flight shopping is not available on certain routes and sectors. JAL Coupons are not applicable for purchases of mail order items from the inflight magazines on domestic flights. JAL COUPONs cannot be used for JALSHOP mail order items.
Japan Domestic/Overseas JAL Hotels Hotel stay and dining Method of usage of JAL Coupon at JAL HOTELS	Nikko Hotels International (Japan & overseas properties), Hotel JAL City and designated restaurants and shops in the JAL Hotels. *For further details of Hotel facilities Domestic JAL Hotels Overseas JAL Hotels	When you use JAL Coupon for payments of hotel restaurant use, hotel mileage will not be accumulated.
International JAL Group Airlines' Tickets Japan Airlines(JAL)	JAL Ticket Service in U.S. / Canada * JAL Ticket Service in Europe * JAL Sao Paulo office * JAL Group city ticket office in Japan Airport counters in Japan JAL Plaza Yurakucho Ticket Office	Limited to trips that include an international flight sector on JAL. JAL COUPONs cannot be used for re-issue of non-JAL Group airlines' tickets.
Domestic JAL Group Airlines' Tickets Japan Airlines(JAL) Japan Transocean Air(JTA) Japan Air Commuter (JAC) Ryukyu Air Commuter (RAC)	JAL Ticket Service in U.S. / Canada * JAL Ticket Service in Europe * JAL Sao Paulo office * JAL Group city ticket office in Japan Airport counters in Japan JAL Plaza Yurakucho Ticket Office	Limited to trips with all Japan domestic flight sectors on JAL Group Airlines. Endorsements to non-JAL Group Airlines are not permitted.
International & Japan Domestic Package Tours JALPAK	JAL Plaza Yurakucho Ticket Office JALPAK Rin-Rin Dial(Telephone reservation only) Domestic: (050-3155-3333 / within Japan　9:00-18:00 except 1/1-1/2) International: (050-2017-1111 / within Japan　9:00-18:00 except 10/13, 12/31-1/2)	JMB Tours(excluding web exclusive tours) are available at JAL Plaza.
Onsen Mile Partners "JAL COUPON Plan" accommodation and day use	Eligible Onsen Ryokan details (Available in Japanese only)	* Eligble plan is limited to "JAL COUPON Plan". * The amount paid by this coupon is ineligible for Onsen Mile accumulation.
JAL logo goods/Travel goods	Yurakucho JAL Plaza shop	When JAL COUPON is used to make full or partial payment for purchase of goods, combination of discount (JALCARD discount etc) and JAL COUPON payment is not applicable. Return or exchange of goods is not permitted.
JAL DUTYFREE * From January 1, 2013.	Narita Airport Terminal 2 JAL DUTYFREE Main Store, JAL DUTYFREE Satellite Store, LeSportsac(Brand Shop), OMEGA(Brand Shop), TUMI(Brand Shop) Narita Airport Terminal 1 Fashion & Luxury Haneda Airport International Terminal TIAT DUTY FREE SHOP NORTH, FASHION BOUTIQUE	When JAL COUPON is used to make full or partial payment for purchase of goods, combination of discount (JALCARD discount etc) and JAL COUPON payment is not applicable. Return or exchange of goods is not permitted.
Airport Delivery Service Rental Mobile Service (mobile phone, WiFi), Coat/Hand Baggage Check Service * JAL COUPONs will be accepted from February 1, 2013.	Narita Airport Terminal 2 (Departure, Arrival), Narita Airport Terminal 1 (Departure, Arrival), Haneda Airport International Terminal (Departure, Arrival), Kansai International Airport (Departure, Arrival), Chubu International Airport (Departure, Arrival). * New Chitose Airport (Departure, Arrival) is not eligible.	* When JAL COUPON is used to make full or partial payment for purchase of goods, combination of discount (JALCARD discount etc) and JAL COUPON payment is not applicable. * If you wish to combine "JAL Coupon" and other payment method, only cash can be used. * It is not eligible for mileage accumulation.

* An option to apply the JAL coupon value toward the ticket purchase price without automatically processing / mailing coupon is available at
JAL Sao Paulo office (For JMB members in American region)
JAL Ticket Service in U.S. / Canada (For JMB members in American region)
JAL Ticket Service in Europe (For JMB members in Europe/Middle East/Africa region)

A sample list of purchases / items for which JAL COUPONs cannot be used

Tickets purchased only through JAL website.
Tour products that make use of flights other those of the JAL Group Airlines.
JAL Dynamic Package products
Tour products planned and operated by JAL Sales.
TABI SETs on Japan domestic flights, JALSHOP mail order items, travel insurance against damage, JAL Gift.
Any items purchased at the following JAL Group companies: JALCARD, Blue Sky, etc.
JAL Group Airlines' tickets and JALPAK package tours purchased outside Japan.
(except for JAL Ticket Service in the U.S. / Canada, JAL Ticket Service in Europe and JAL Sao Paulo office)
Japan domestic tickets which do not specify passengers' names, such as Business Coupons etc.
Selected items and services for which JAL COUPONs cannot be used as designated by participating shops.

Mileage can be redeemed for 10,000 miles (12,000yen equivalent).
*A maximum of 100,000 miles may be redeemed for JAL COUPONs at one transaction.

The validity will be valid for 13 full months and starts from the first month following the month in which the mileage was exchanged into the JAL COUPONs. Please take note of the actual validity that is printed on the front of each JAL COUPONs. Please be aware that once the JAL COUPONs have expired they cannot be used under any circumstances.
Example: JAL COUPONs redeemed in September 2012 are valid until October 31, 2013.

No change in either cash or mileage will be given if the amount of JAL COUPON exceeds the purchase price. There are some restrictions applied to persons who can use JAL COUPONs and locations where members can use JAL COUPONs and when you return purchased items, etc.

The individuals who can use JAL COUPONs are specified in our JMB 'Rules & Conditions' Item 2. Only tickets and package tours under the eligible user's name can be purchased using JAL COUPONs. In case an individual other than the member will use the award, the user may be asked to show proof of relationship to the member.

No change in either cash or mileage will be given if the amount of JAL COUPON exceeds the purchase price. There are some restrictions applied to persons who can use JAL COUPONs, locations where they can be used and how it will be handled when you wish to return purchased items, etc. For full details, please refer to the "JAL COUPON GUIDE" that is sent along with your JAL COUPONs.

・	No refunds in either cash or mileage will be given if the amount of JAL COUPON exceeds the purchase price.
・	JAL COUPON can be used to make full or partial payment for the designated purchases at the designated locations only .
・	The selling, bartering, or exchanging of JAL COUPON is not permitted, and attempt of such action will render JAL COUPON void and no mileage will be returned to the member with respect to such cancellation.
・	Any monetary refunds of airline tickets and other purchases will be eligible only on that portion of the purchased amount, if any, that was not made by using JAL COUPONs.
・	Validity: JAL COUPON will be valid through the last day of the 13th month following the month in which the mileage was exchanged into the JAL COUPON. Please take note of the actual validity that is printed on the front of each JAL COUPON. Please be aware that once the JAL COUPON has expired, it cannot be used under any circumstances.
・	Eligible persons who can use JAL COUPONs : Only Member, Spouse of the member, relative of the member within the second degree may make purchases and use any airline ticket or tour packages purchased with JAL COUPONs. In case an individual other than the member will use the award, the user may be asked to show proof of relationship to the member.
・	JAL is not responsible for lost or stolen JAL COUPON.
	Once mileage has been deducted, it cannot be returned to your JMB account, nor can you exchange JAL COUPONs into other awards. This is regardless if your awards have not been sent or if you have not used them yet.
・	JAL COUPON can be used for purchasing International & Japan Domestic Package Tours, only if the member has contact and delivery address in Japan.
・	JAL reserves the right to change these terms and conditions at anytime without notice in its discretion.

Click here for details regarding how to request and receive awards.

※ All deliveries will require a signature.

JAL COUPON Awards cannot be sent to P. O. Box address.

Please change your registered address to a non P. O. Box address before application.

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