You can only enroll to JMB as a member of the region of the country in which you currently reside.
For security reasons, awards and JMB correspondences will be sent to your registered JMB address only. Please register your current address.
You cannot register a travel agent's address.
- * JMB is not available in some countries. Please see the following for JMB participating countries.
【Membership Jurisdiction and Eligible Countries】
- * Regional variations exist.
||Those living in Japan
||Those living in North America (including Hawaii and Guam), Central America, South America
|Those living in Europe, Middle East (West of Iran), Africa
||Those living in China (including Hong Kong and Macao) and countries in Asia/Oceania
|Where to contact when you move
The same JMB membership number can be used after your move.
【JAL Family Club member/ JALCARD holder】
|JALCARD member (including JALCARD holder as well as JAL Family Club member) *
||Please register your new address through the JAL CARD website (JALCARD MEMBER'S ROOM Japanese only), or please contact the JALCARD Customer Service Center after you have moved to your new address.
|JAL Family Club member (excluding JAL CARD holder)
||Please register your new address through the JAL Family Club website (JAL Family Club online) after ｙou have moved to ｙour new address.
- * However, if you are a JAL Family Club member as well as JALCARD holder, and you are repatriating to Japan, please register your new address through the JAL Family Club website (JAL Family Club online).
JAL CARD Customer Service Center
9:00-18:00 (Japan time) daily, except Saturdays and Sundays, Public Holidays and Year End and New Year Holidays
JAL CARD Homepage : http://www.jal.co.jp/jalcard/(Japanese only)
|If you move within a JMB region
||Please register your new address through JAL's website* or contact the JMB center.
|If you move between JMB regions
|| Please contact the JMB center in your region of residence, after you have moved to your new address.
- * There may be cases which cannot be handled.
|For reporting lost or stolen cards
|When you lose your
|Please contact the JMB Center
We will re-issue your card.
|When you lose your
|Please contact the partnered credit card company and report to the police.