Please use this page to contact us regarding JAL Group services. For cases requiring immediate attention, please refer to the phone numbers in our contact information page.
- Please note that these contact forms should not be used to request a fare quote, make a reservation, purchase a ticket, or request an award.
- Please note that Japan Airlines may not be able to reply to each message received. Also, please be advised that it may take some time for us to respond.
- In certain cases we may contact you by means other than email.
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