|Please use this form to submit inquiries regarding JAL Mileage Bank.
Emails received after normal hours, on weekends, or on holidays will generally be read on the next business day. Please be advised that it may take some time for us to respond.
|For the following, requests should be made through our website. Please log in using your JMB number and PIN:|
|||International and Domestic Award Ticket requests|
|||JAL Coupon award requests|
|||Personal Information updates (address, email address, etc.)|
|For other issues, please contact our JMB center. This includes:|
|||Award ticket changes and cancellations|
|||Post-flight mileage credit requests|
|||All other award requests and JMB functions not available online|